Ethernet Jack Metal Shielding Change

Notice Id: 243
URL: https://pcs.embeddedts.com/notices/ethernet-jack-metal-shielding-change-2 Type: BOM Update
Contains Board Revisions: No
Effective On: Nov 20, 2023
Published: Nov 10, 2023
Products Affected: TS-5400 TS-5500 TS-5600 TS-5700 TS-7200 TS-7250 TS-7260 TS-7300 TS-7350 TS-7370 TS-7390 TS-7400 TS-7400-V2 TS-ETH2 TS-TPC-7390

Dear Valued Customer,

We are contacting you today to address Ethernet Jack Metal Shielding Change on a product you've purchased from embeddedTS. This change will phase into products over the next 12 months.

The affected products are: TS-5400, TS-5500, TS-5600, TS-5700, TS-7200, TS-7250, TS-7260, TS-7300, TS-7350, TS-7370, TS-7390, TS-7400, TS-7400-V2, TS-ETH2, TS-TPC-7390

The manufacturer of the Ethernet jack used on our products has switched to a new supplier of metal shielding (the original supplier of the shielding went out of business). The shielding change is primarily visual. The new part does not have metal spring tabs on the sides of the shield, and retains them on the component’s top. Additionally, markings etched in to the top side of the metal shield have changed.

Our testing has verified the electrical characteristics to be exactly the same in the old and new part. The new part retains the same external dimensions and fits in all of our product enclosures. Network performance and behavior of the different parts is identical and consistent across all affected products.  The spring tabs on top of the new part will make electrical contact to any custom metal housings for the above products.

Please contact us if there are any questions regarding the change to the metal shielding.

We at embeddedTS appreciate your business. If you have further questions or concerns, please contact us by either replying to this email or by filling out the "Contact Us" form at support.embeddedts.com.

Best Regards,

embeddedTS
16525 East Laser Drive
Fountain Hills, AZ 85268
T: (480) 837-5200